In Crisis Tempo Is King

In a previous post we explored the process associated with taking informed decisions in a crisis and hinted that in Crisis Tempo is King. In that article we raised the concept of speeding up how quickly you move through the decision making process to be sure that your decisions are both well...

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Crisis Team Dynamics

Passing the invocation decision for crisis and incident plans to a team may help to address the individual biases outlined in our previous blog post. However there are many issues relating to Crisis Team Dynamics that could still militate a wrong decision, from the culture of the organisation,...

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Crisis Decision Making Biases

Spare a moment of thought for those who have crisis decision making responsibilities.  Hindsight is a wonderful thing and we can all be critical of such decisions in the comfort of the office or coffee room. Crisis decision making is a pressured environment in which decisions are necessary but...

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LEAD…FOLLOW…OR GET OUT OF THE WAY (PART 2)

The feedback for our post about crisis followership was much appreciated and we hope this update adds similar value to your preparations.  In that previous post we discussed a view on the nature of leadership, it's connection with followership and the art of being a good follower.  In this post...

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Communicating with Employees during a Crisis

In our previous post we looked at some tips for successful crisis communications.  Beverly Lowry rejoins us for this post to look specifically at the importance of communicating with employees during a crisis. Whilst many companies have plans in place to communicate with their external...

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Top Tips for Crisis Communication

In a previous post we looked at the top five tips for decision-making during a crisis.  In this post, communications expert Beverly Lowry shares her top five tips for communicating during a crisis. Whatever the issue or incident, your organisation’s reputation depends on your ability to...

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Decisions, Decisions, Decisions!

We’ve been talking on our blog recently about supporting crisis decision making through information management, and attempting to speed up the OODA Loop. On the last post we highlighted the principles of managing decisions and making sure they achieve what you intended them to. This post looks...

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Crisis Decision Making – Top 5 Tips

In previous posts we examined information management and operating a fast OODA Loop. This post looks at some tools to help crisis decision-making. Here are five things to consider. 1. Key Questions: Have a system to guide your decision making that analyses the situation and allows you to use...

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The Sum of the Parts…

Have you noticed the recent chatter about divorcing continuity and risk management?  It seems to me that this mindset is anchored in a cloudy, blinkered mentality.  At R2 we're really clear about the value of both risk management and continuity, and more importantly about how they fit together...

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