We are trusted resilience advisers to global, regional and local companies and public bodies, operating across a myriad of sectors.

We build strong and lasting relationships with the people and organisations we support. Read about some of those relationships in the representative case studies below.

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Who We Work With

The following case studies describe some of the resilience challenges we have tackled and the relationships we have developed.

Given the sensitivities of some of the sectors we work in this is not all we do or have done so if you want to learn more get in contact.


Leading Lloyds Market Insurance Company

  • Global BCM Manager
  • Leading Lloyds Market Insurance Company

“We selected Risk and Resilience to lead the further development of our incident and crisis management capabilities over other providers because of their knowledge, reputation and expertise in adding real value to operational and strategic teams and building meaningful resilience capabilities. Their involvement with and knowledge of crisis management best practice (BS11200) was relevant to us and they have brought this to bear in the best practical way, throughout all aspects of their work. For us, they have added significant value in upgrading our plans and the determination of optimum response structures and protocols. Thanks to their support, insight and experience in crisis operations, information management and crisis communications, we have taken a marked step forward in our capability to respond to incidents and crisis. We have continued to call upon Risk and Resilience to design and deliver training and exercises for our Silver Teams in the UK and across Europe, and for our Gold Team in London. Their real world experience, engaging style and energetic delivery have been very well received by our staff and senior management. Risk and Resilience are easy to work with and very responsive to our needs; they’ve added real value and we look forward to continuing to work with them into the future."

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  • Global BCM Manager
  • Leading Lloyds Market Insurance Company

London Luton Airport

  • Liam Bolger
  • Senior Manager Airfield Operations

“Airports operate with little room for disruptive events and any incident has the potential to induce significant secondary impacts. Our practical crisis management arrangements and well trained teams provide the means by which we can maintain situational awareness, identify key issues and take timely decisions in such events ”.

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  • Liam Bolger
  • Senior Manager Airfield Operations

Heathrow Airport Limited

  • Duncan Byers
  • Resilience Manager

"Responding to incidents at Heathrow can be a challenging and complex experience. We felt that Risk and Resilience appreciated this from the start and worked hard to develop an understanding of our unique environment, pressures and people before building this knowledge into the training and practical exercise solutions they developed specifically for us. Our people benefitted greatly from this well considered and delivered engagement; as did our processes from the professional and practical guidance they provided."

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  • Duncan Byers
  • Resilience Manager

AES

  • Ray Curry
  • AES

"Our staff benefited greatly from the experience and engaging manner of the Risk and Resilience trainers and expressed higher levels of confidence in their own ability to manage incidents as a direct result."

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  • Ray Curry
  • AES

BAE Systems

  • Head of Resilience Team

"Operating as we do in a regulated environment achieving continual improvement is crucial. Risk and Resilience have demonstrated that they understand this by investing the time to get to know our plans, our requirements and us. As a result their methodical, imaginative and professional approach has been extremely well received by our teams and has greatly assisted in the further embedding of our emergency response capabilities."

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  • Head of Resilience Team

Dixons Contractors

  • Eleanor Forrest
  • Business Development Manager Dixons Contractors

"Risk and Resilience bring a practical and pragmatic touch to what otherwise could be a burdensome process. Their clarity of thought and sound advice has been extremely helpful in supporting us in achieving what we want to through our Business Continuity capability."

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  • Eleanor Forrest
  • Business Development Manager Dixons Contractors

Farrans Construction

  • Alex Anderson
  • SHEQ Manager Farrans Construction

"We have found working with Risk and Resilience extremely beneficial. They took the time to get to know us and our business, enabled us to meet a tight deadline regards initial BCM certification and have been indispensable in enabling us to embed our BC capability and retain our certification."

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  • Alex Anderson
  • SHEQ Manager Farrans Construction

London Borough of Sutton

  • Mike Lewis
  • Project and Services Support Officer (Emergency Planning)

"The team from Risk and Resilience were professional, approachable and flexible, ensuring that our observations and desires were taken account of during the design phase and encouraging full participation at all levels during delivery of the various elements."

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  • Mike Lewis
  • Project and Services Support Officer (Emergency Planning)

The University of Edinburgh

  • Peter McGrath
  • Head of Security The University Of Edinburgh

"A major incident at the University is likely to be stressful and challenging time for our staff. Such an event could occur at very short notice and has the potential to involve staff, students and visitors. The training provided by Risk and Resilience has been focused on these realities and delivered in just the right manner to help embed our capability."

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  • Peter McGrath
  • Head of Security The University Of Edinburgh

The Ulster University

  • Aileen Moore

"The integration of resilience issues such as risk management frameworks and business continuity systems has the potential to bring real advantages. The detailed and thorough work undertaken by Risk and Resilience has helped to clearly frame how such improvements can be progressed within the University."

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  • Aileen Moore

We tailor our solutions to your context to make your business more resilient.

Want to find out more? Get in touch.