Crisis Leadership Behavioural Traits

In our first blog of this two part series we considered individual behavioural traits in the management of crises and how organisations should map the path that culture, and operating norms, need to take when transitioning from business as normal to a crisis footing. We posited that with this...

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Crisis Behavioural Traits

This is part one of a two part blog considering crisis behavioural traits and how they influence successful participation in crisis management. In this blog we consider traits in general and in the second we focus in on those traits that characterise effective crisis leadership. Beyond direct...

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IT Resilience: Lessons from the pandemic

The response to the Covid-19 pandemic has demonstrated the importance of information technology (IT) in operational resilience. In the case of the pandemic the value of flexible IT arrangements that enable effective and sustainable remote working have been proven, with over half of the working...

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Situational Awareness

In this webcast we take a look at the critical capability of gaining Situational Awareness. This is a subject we highlight in our Decision Making sessions and blog and so pick up on in this...

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Spectrum of Response

In this webcast we consider the Strategic, Tactical and Operational functions of a response to disruption and their relationship to each other and to the reactive disciplines of incident response, crisis management, business continuity and crisis communications. This is a crucial issue as many...

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Lessons Learned 2 of 2

n this 2nd webcast of a 2 part series we explore the the barriers to successfully learning the lessons from events (tests, exercises, close calls and real incident) and how these can be overcome to ensure resilience improvements are...

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