How resilient is your supply chain?

“Amateurs discuss tactics; professionals discuss logistics.” - Napoleon In a move to improve national resilience the UK government is considering intervention on the repatriation of key capabilities.  At the same time many attitudes to trade with China are shifting. Europe’s future trading...

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Are You Ready For ‘The Dance’?

Tomas Pueyo talked of  ‘the hammer’ needed to tackle the immediate impacts of coronavirus and ‘the dance’ as we navigate towards recovery. That dance has begun. In this weekend’s Sunday Times Business Risk Special Report we share our thoughts on how coronavirus has exposed resilience...

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Cyber Resilience: Lessons Learned or More of the Same?

“Lessons must be learned” said the UK Home Secretary in the aftermath of WannaCry.  But will those lessons focus on ‘cyber security’ or will you take a holistic approach to assess, review and validate your cyber resilience capability? The Cyber Challenge Most organisations conduct their...

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In Crisis Tempo Is King

In a previous post we explored the process associated with taking informed decisions in a crisis and hinted that in Crisis Tempo is King. In that article we raised the concept of speeding up how quickly you move through the decision making process to be sure that your decisions are both well...

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Crisis Decision Making Biases

Spare a moment of thought for those who have crisis decision making responsibilities.  Hindsight is a wonderful thing and we can all be critical of such decisions in the comfort of the office or coffee room. Crisis decision making is a pressured environment in which decisions are necessary but...

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LEAD…FOLLOW…OR GET OUT OF THE WAY (PART 2)

The feedback for our post about crisis followership was much appreciated and we hope this update adds similar value to your preparations.  In that previous post we discussed a view on the nature of leadership, it's connection with followership and the art of being a good follower.  In this post...

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LEAD…FOLLOW…OR GET OUT OF THE WAY (PART 1)

When was the last time you were asked to define leadership?  Its the kind of thing we know what it feels like when its good or bad, but its hard (and maybe unnecessary) to define.  It might help to think of leadership as both a noun and verb; in other words its not just about what leaders do, its...

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Communicating with Employees during a Crisis

In our previous post we looked at some tips for successful crisis communications.  Beverly Lowry rejoins us for this post to look specifically at the importance of communicating with employees during a crisis. Whilst many companies have plans in place to communicate with their external...

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Top Tips for Crisis Communication

In a previous post we looked at the top five tips for decision-making during a crisis.  In this post, communications expert Beverly Lowry shares her top five tips for communicating during a crisis. Whatever the issue or incident, your organisation’s reputation depends on your ability to...

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Decisions, Decisions, Decisions!

We’ve been talking on our blog recently about supporting crisis decision making through information management, and attempting to speed up the OODA Loop. On the last post we highlighted the principles of managing decisions and making sure they achieve what you intended them to. This post looks...

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