Promoting Your Continuity Capability

Having a business continuity policy and plan is only part of the solution when it comes to developing a continuity capability. Capability is much more about people than it is about having reams of paper. You need to be sure your people have the abilities to recognise trigger events, respond...

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Crisis Team Dynamics

Passing the invocation decision for crisis and incident plans to a team may help to address the individual biases outlined in our previous blog post. However there are many issues relating to Crisis Team Dynamics that could still militate a wrong decision, from the culture of the organisation,...

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Crisis Decision Making Biases

Spare a moment of thought for those who have crisis decision making responsibilities.  Hindsight is a wonderful thing and we can all be critical of such decisions in the comfort of the office or coffee room. Crisis decision making is a pressured environment in which decisions are necessary but...

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