LEAD…FOLLOW…OR GET OUT OF THE WAY (PART 2)

The feedback for our post about crisis followership was much appreciated and we hope this update adds similar value to your preparations.  In that previous post we discussed a view on the nature of leadership, it's connection with followership and the art of being a good follower.  In this post...

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Information – Friend or Foe?

Information is both a risk and a resource when thinking about organisational resilience, including business continuity. There are plenty of examples of information losses that have caused major embarrassment, cost a considerable amount of money to resolve and resulted in a loss of trust as well as...

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LEAD…FOLLOW…OR GET OUT OF THE WAY (PART 1)

When was the last time you were asked to define leadership?  Its the kind of thing we know what it feels like when its good or bad, but its hard (and maybe unnecessary) to define.  It might help to think of leadership as both a noun and verb; in other words its not just about what leaders do, its...

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Communicating with Employees during a Crisis

In our previous post we looked at some tips for successful crisis communications.  Beverly Lowry rejoins us for this post to look specifically at the importance of communicating with employees during a crisis. Whilst many companies have plans in place to communicate with their external...

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Top Tips for Crisis Communication

In a previous post we looked at the top five tips for decision-making during a crisis.  In this post, communications expert Beverly Lowry shares her top five tips for communicating during a crisis. Whatever the issue or incident, your organisation’s reputation depends on your ability to...

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Supply Chain Resilience

“No man is an island”, wrote the 16/17th century English poet John Donne and the same can be said for organisations and nations today. In the world that John Donne inhabited change of significance yet to be appreciated was on its way as nations strove to discover new oceans, lands and trade...

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Decisions, Decisions, Decisions!

We’ve been talking on our blog recently about supporting crisis decision making through information management, and attempting to speed up the OODA Loop. On the last post we highlighted the principles of managing decisions and making sure they achieve what you intended them to. This post looks...

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Crisis Decision Making – Top 5 Tips

In previous posts we examined information management and operating a fast OODA Loop. This post looks at some tools to help crisis decision-making. Here are five things to consider. 1. Key Questions: Have a system to guide your decision making that analyses the situation and allows you to use...

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Managing Information and Actions in a Crisis

In an earlier post we talked about the need to manage the process by which crisis decisions are taken and talked about the OODA Loop (read Decision Making or Analysis Paralysis).  In this post we going to present some concepts around how to speed up the OODA Loop. If you can get your decision...

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