In our first blog of this two part series we considered individual behavioural traits in the management of crises and how organisations should map the path that culture, and operating norms, need to take when transitioning from business as normal to a crisis footing. We posited that with this...

This is part one of a two part blog considering crisis behavioural traits and how they influence successful participation in crisis management. In this blog we consider traits in general and in the second we focus in on those traits that characterise effective crisis leadership. Beyond direct...

The response to the Covid-19 pandemic has demonstrated the importance of information technology (IT) in operational resilience. In the case of the pandemic the value of flexible IT arrangements that enable effective and sustainable remote working have been proven, with over half of the working...

In this webcast we take a look at the critical capability of gaining Situational Awareness. This is a subject we highlight in our Decision Making sessions and blog and so pick up on in this...

In this webcast we consider the Strategic, Tactical and Operational functions of a response to disruption and their relationship to each other and to the reactive disciplines of incident response, crisis management, business continuity and crisis communications. This is a crucial issue as many...

This video is we offer practical advice for better decision making in a...

In this video we outline common problems that teams (and individuals) face when making decisions in a crisis & explain why these are...

n this 2nd webcast of a 2 part series we explore the the barriers to successfully learning the lessons from events (tests, exercises, close calls and real incident) and how these can be overcome to ensure resilience improvements are...

In this the 1st of a 2 part series we explore how to identify the lessons from the experience of managing events, from tests and rehearsals to real crises and...

This is part 3 of a 3 part series considering the importance of supply chain resilience. In this session we look at how to enhance supply chain...